- What is DialAdvantage?
- How does DialAdvantage work?
- How can I contact you regarding a service or rate issue?
- How is DialAdvantage different from a prepaid phone card (calling card)?
- How flexible/portable is DialAdvantage?
- Can I use DialAdvantage from my cellular phone?
- Are there any additional fees or taxes?
- What is a flat rate?
- Does DialAdvantage offer a guarantee?
- What is your Privacy Policy?
- Do you offer any incentives for referring friends, family and colleagues?
- Is my account secure?
- Do I need to sign a contract to use DialAdvantage?
- What does "rechargeable" mean?
- Can I recharge my account during a phone call?
- What is "PINless" dialing?
- What is SSL?
- What are the Access Numbers and Customer Support Number for DialAdvantage?
- How do I make a call (Dialing Instructions)?
1. What is DialAdvantage?
DialAdvantage is a prepaid long distance phone service that you can purchase by credit card online. This service is convenient, inexpensive and feature rich.
Sign up today and start saving on your long distance calls.
2. How does DialAdvantage work?
DialAdvantage is a prepaid long distance phone service that you can purchase by credit card online.
You can call from the Continental U.S., Hawaii and Alaska to virtually every country worldwide
at low discount rates and receive hi-quality connections. Learn More!
3. How can I contact you regarding a service or rate issue?
Contact customer service by sending email to support@dialadvantage.com. We strive to answer email promptly.
To sign up for DialAdvantage service, please click here.
4. How is DialAdvantage different from a prepaid phone card (calling card)?
DialAdvantage is much more convenient and easy to use than a standard prepaid phone card and offers
ultra-low discount long distance rates to the world. There is no PIN to remember. You can add more minutes
online. You can store multiple phone numbers to be used with your account for true PINless dialing. And you can store
multiple numbers for the additional convenience of speed dialing. All of this with no contract required.
Start saving today!
5. How flexible/portable is DialAdvantage?
Take DialAdvantage with you wherever you go. Use this service from your home, business and cellular phone to make
international calls and domestic U.S. calls. DialAdvantage is ideal for anybody looking to save money on long distance calls.
Sign up today!
6. Can I use DialAdvantage from my cellular phone?
Yes! DialAdvantage travels with you. International long distance calling and domestic U.S. long distance calling has never
been more affordable and convenient.
7. Are there any additional fees or taxes?
No! We've taken all of the guessing out of long distance. You'll pay only the advertised flat rates you see
on DialAdvantage.com. That means you'll get every minute you pay for.
8. What is a flat rate?
A flat rate is the advertised rate you can expect to receive 24 hours a day 7 days a week. DialAdvantage only offers flat rates. For purposes of comparison, many traditional long distance carriers have different fees based upon the time of day you place a call.
9. Does DialAdvantage offer a guarantee?
Yes. Your purchase is backed by our 100% Satisfaction Guarantee. We're convinced that you'll love DialAdvantage prepaid
long distance. If for some reason you decide that this service is not right for you, we'll promptly refund any remaining credit
on your account.* You have nothing to lose. Sign up today!
*Customer must contact DialAdvantage within three days from their first use of the service to qualify for this guarantee and this
guarantee applies only to new customers. Since there are no contracts to sign, customers can use DialAdvantage for as long as they
desire with no penalties. There are also no payments for closing a DialAdvantage account.
10. What is your Privacy Policy?
View our Privacy Policy here.
11. Do you offer any incentives for referring friends, family and colleagues?
Coming Soon!!!
12. Is my account secure?
Yes. All transactions to and from DialAdvantage.com are encrypted using SSL - the industry standard.
13. Do I need to sign a contract to use DialAdvantage?
No! Use DialAdvantage for as long as you like.
14. What does "rechargeable" mean?
Rechargeable means that DialAdvantage customers have the ability to quickly and easily add more time to their account online with their credit card. Your transactions are secure.
15. Can I recharge my account during a phone call?
No. Please be sure to have enough available funds in your account prior to making a long distance call.
16. What is "PINless" dialing?
PINless dialing is a convenient feature that allows you to register your phone number(s) at the time of purchase so that you can place long distance calls without having to dial a PIN.
17. What is SSL?
SSL (Secure Sockets Layer) is a protocol designed by Netscape Communications Corporation to provide encrypted communications on the Internet. SSL is the industry standard for secure transactions over the Internet.
18. What are the Access Numbers and Customer Support Number for DialAdvantage?
Access Numbers: 1-866-310-5770 or From Hawaii or Alaska (Toll Free): 1-800-329-1454
Customer Support Number: 1-888-222-2602
19. How do I make a call (Dialing Instructions)?
| PINless Dialing Instructions |
| 1. |
Dial 1-866-310-5770.
From Hawaii or Alaska (Toll Free): 1-800-329-1454*
From U.S. Continental (Local Access): 1-313-828-1221**
|
| 2. |
a) For Domestic Calls, dial 1 + area code + phone
number.
For International Calls, dial 011 + country code
+ city code + number.
b) Our system permits the registration of Speed Dial
numbers. If you have registered a Speed Dial number(s), you may select
one instead of dialing your destination phone number. Learn
more.
*Add an additional 3¢/min to the advertised rate.
**Save 2.0¢/min from the advertised rate. Use
ONLY if you have an Unlimited Long Distance Plan on your home phone, cellular
phone or business phone or live within the 313 area code. Calls
using this number under any other circumstance may incur additional charges
by your long distance provider. |
Standard Dialing Instructions
Use this option only if making calls from a phone number not
registered in your account. |
| 1. |
Dial an access number (see Step 1). |
| 2. |
Enter your Account Number (the primary phone number you signed up with
to call from). |
| 3. |
Enter your 4 digit Secure ID Code. |
| 4. |
a) For Domestic Calls, dial 1 + area code + phone
number.
For International Calls, dial 011 + country code
+ city code + number.
b) Or use one of your registered Speed Dials. For example,
if you want to call the
phone number registered as Speed Dial 1, simply
press the number 1 on your
phone. |
|
